# Crisp MCP

Vendor: Crisp  
Category: other  
Auth: API_KEY  
Composio slug: `crisp`

Crisp is a customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings.

## Tools

- **Assign Conversation** — Assign a conversation to one operator or explicitly remove its current operator assignment.
- **Get Conversation** — Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.
- **Get People Profile** — Get one customer profile by its Crisp people ID or exact email address.
- **List Conversation Messages** — Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.
- **List Conversations** — List or search workspace conversations with support-focused filters, one page at a time.
- **List Inboxes** — List configured Crisp inboxes and their operator/team membership, one page at a time.
- **List Operators** — List workspace operators and pending members with their IDs, roles, and current availability.
- **List People Profiles** — List or search customer profiles by text, creation date, and sort order, one page at a time.
- **Move Conversation to Inbox** — Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.
- **Send Conversation Message** — Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.
- **Update Conversation Meta** — Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields. Provide at least one field to update.
- **Update Conversation State** — Set a conversation to pending, unresolved, or resolved.

## Setup

1. Create or open a Switchy Project.
2. Open Integrations and connect Crisp.
3. Authorise through api_key.
4. Teammates can now @-mention Crisp tools in chat.

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Last verified: 2026-09-04T02:00:56.012Z  
Canonical URL: https://switchy.build/directory/mcps/crisp