# Formilla MCP

Vendor: Formilla  
Category: other  
Auth: API_KEY  
Composio slug: `formilla`

Create or update customer contacts through Formilla's Secure Token REST API for live chat and marketing automation workflows.

## Verdict

Formilla's MCP lets you create or update customer contacts in your live chat and marketing database from inside Switchy Projects. When you @mention Formilla, you can push lead details captured during research, onboarding flows, or support conversations directly into your contact list without switching tabs. The single tool upserts contacts by user ID or email, so repeated calls won't duplicate records. It returns no confirmation data, which means you can't immediately verify the contact was created or retrieve its ID—plan to check Formilla's dashboard separately if you need proof of success. Most useful for marketing and support teams who want AI to log leads or enrich profiles as conversations unfold.

## Tools

- **Upsert Contact** — Create a Formilla contact or overwrite supplied fields on an existing contact matched by user ID first, then email. Returns no contact data, ID, or create-versus-update result.

## Setup

1. Create or open a Switchy Project.
2. Open Integrations and connect Formilla.
3. Authorise through api_key.
4. Teammates can now @-mention Formilla tools in chat.

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Last verified: 2026-10-17T02:00:10.360Z  
Canonical URL: https://switchy.build/directory/mcps/formilla