# Kommunicate MCP

Vendor: Kommunicate  
Category: communication  
Auth: API_KEY  
Composio slug: `kommunicate`

Kommunicate is a customer support platform for managing conversations, users, messages, and agent assignments across human and AI support workflows.

## Tools

- **Change Conversation Assignee** — Assign one Kommunicate conversation to a human agent, changing live routing. By default, this sends a user-visible notification that cannot be undone; it can also remove all AI agents when take_over_from_bot=true.
- **Change Conversation Status** — Change one Kommunicate conversation to open, closed, or spam. By default, this also sends a user-visible notification message, which cannot be undone; set send_notification=false to suppress it.
- **Create Conversation** — Create a persistent Kommunicate conversation with the specified members. This can create missing users, add account-default bots or assignees, and cannot be undone through this toolkit; provider business errors are treated as failures even 
- **Get User Details** — Return details for one or more specified Kommunicate user IDs. Requires a non-empty user list and fails on provider business errors even when the HTTP response is successful.
- **Send Message** — Immediately send one plain-text message to a Kommunicate conversation as a specified user. This is a user-visible, irreversible side effect. Rich messages and attachments are not supported.
- **Update User Details** — Update selected profile fields for one explicitly identified non-agent Kommunicate user. This mutates persistent user data and fails on provider business errors even when the HTTP response is successful.

## Setup

1. Create or open a Switchy Project.
2. Open Integrations and connect Kommunicate.
3. Authorise through api_key.
4. Teammates can now @-mention Kommunicate tools in chat.

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Last verified: 2026-09-03T02:00:04.194Z  
Canonical URL: https://switchy.build/directory/mcps/kommunicate