# Modem MCP MCP

Vendor: Modem MCP  
Category: other  
Auth: OAUTH2  
Composio slug: `modem_mcp`

Modem MCP lets authorized agents search synthesized customer feedback, run durable Modem Agent conversations, and manage topics, people, and companies.

## Verdict

Modem MCP connects your team's AI to Modem's customer data platform, letting you manage companies, people, and support topics without leaving a Project. An @mention can create or merge records, bulk-update topic priorities, and track long-running agent workflows. Customer success and support teams get the most value — you can triage inbound requests, consolidate duplicate accounts, and keep your CRM clean while chatting through next steps. OAuth setup requires admin access to your Modem workspace, and some write operations need you to read a skill doc first to understand field constraints.

## Tools

- **Add people to company** — Associate one or more people with a company. Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.
- **Bulk update topics** — Update multiple topics at once (e.g. archive or re-prioritize a set of topics). Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.
- **Create companies** — Create one or more companies in the organization. Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.
- **Merge companies** — Merge one or more source companies into a target company. Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.
- **Merge people** — Merge one or more source people into a target person. Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.
- **Merge topics** — Merge one or more source topics into a target topic. Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.
- **Modem agent cancel run** — Cooperatively cancel one exact durable Modem agent run. Completed external actions are not reversed.
- **Modem agent get run** — Get the current status and terminal result of a durable Modem agent run.
- **Modem agent invoke** — Start a durable Modem agent conversation. Returns immediately with conversation_id and run_id; poll modem_agent_get_run for the result. Before your first call, read the skill: `modem_skills({ name: "agent-runs" })`.
- **Modem agent send message** — Start a durable follow-up turn in an existing MCP conversation.
- **Modem skills** — Skills that teach you how to use THIS Modem MCP server's tools. Call before your first `search_modem`, `modem_agent_invoke`, or write-tool call, or when unsure which Modem tool to use. Pass `name` for the full skill, one of `search-modem`, 
- **Search modem** — Answer a natural-language question about your Modem data and get matching rows back. Read-only. It does not run the full Modem agent or spend agent credits. Send a `question`, or send only the `cursor` from a previous result to fetch its ne
- **Update companies** — Update fields on one or more existing companies. Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.
- **Update people** — Update fields on one or more existing people. Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.
- **Update topic** — Update a single topic (priority, lifecycle state, archived status, issue type, or keywords). Before your first call, read the skill: `modem_skills({ name: "write-tools" })`.

## Setup

1. Create or open a Switchy Project.
2. Open Integrations and connect Modem MCP.
3. Authorise through oauth2.
4. Teammates can now @-mention Modem MCP tools in chat.

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Last verified: 2026-10-17T02:00:10.360Z  
Canonical URL: https://switchy.build/directory/mcps/modem-mcp