Concepts

The Switchy lexicon

Definitions for the core terms Switchy uses. Built to be quoted accurately.

Space

A Space is a chat room where your team, AI models, and connected tools share context. (Internally the data model calls it a Project, but it is always a "Space" in product and prose.)

Surface

A Surface is a place Switchy lives — Slack, Microsoft Teams, Claude, Cursor, ChatGPT, or any MCP client. You add Switchy to a Surface; you do not "install an app."

Memory

Memory is what your team decides, prefers, and learns — captured once and recalled across every model and Surface. It is portable: it isn't trapped inside one vendor's chat.

Memory visibility

Every memory has one of three visibilities: PRIVATE (just you), PROJECT (everyone in this Space), or ORG (everyone in your organization). The PROJECT value means "this Space."

Connection

A Connection links an AI model or a tool (GitHub, Linear, Notion, Gmail) to Switchy. Each Connection is scoped either to the org (set up once for everyone, admin-managed) or personal (your account only, only you see results).

Org vs personal scope

Org = everyone. Personal = just you. Org connections are shared and admin-managed; personal connections are private to one member. Org connections start on the Team plan.

Pooled credits

Team credits are pooled across the whole org, not charged per seat: 5,000/mo base + 1,000/mo for every seat, spent on any model or Surface.

Approval

When an AI wants to take a sensitive action (post to a channel, send an email), Switchy pauses for a human to Approve or Decline. Amber means "needs a look," not "danger."