otherapi_key

Callback24

Callback24 provides account APIs for managing phone calls, users, services, and routing groups.

Integration

Vendor: Callback24
Category: other
Auth: API_KEY
Tools: 27
Composio slug: callback24

Tools

Assign User to Service
Assign a Callback24 user to a service, optionally within a routing group.
Batch Assign Users to Service
Sequentially assign 1-25 Callback24 users to one service. This operation is non-atomic and has no rollback: processing stops after the first provider failure, malformed success response, or transport error. The attempted user can be marked
Batch Remove Users from Service
destructive
Sequentially remove 1-25 users from a Callback24 service. This operation is non-atomic and provides no rollback: processing stops after the first provider failure, malformed success response, or transport error. The attempted user can be ma
Cancel Upcoming Phone Calls
Irreversibly bulk-cancel every upcoming phone call matching a phone number or lead reference. Optionally narrow the destructive operation by earliest scheduled time and service. The reason is permanently appended to each cancelled call's co
Create Group
Create a routing group within a Callback24 service, with optional localized names.
Create Phone Call
Create or schedule a real phone call in Callback24. This action can trigger customer-visible telephony to the supplied recipient phone number.
Create Service
Create a Callback24 service for a website. This can create customer-visible widget or routing configuration.
Create User
Create a company user in Callback24. This may send an invitation and may consume an account seat.
Delete Group
destructive
Permanently and irreversibly delete one Callback24 routing group by group ID. This deletion cannot be undone.
Delete Service
destructive
Permanently and irreversibly delete one Callback24 service and its associated routing and customer-facing widget configuration. This operation cannot be undone.
Delete User
destructive
Permanently and irreversibly delete one company user by Callback24 user ID. This operation cannot be undone.
Get Current User
Return the Callback24 user identity associated with the connected API token.
Get Group
Return one Callback24 routing group by ID with its service ID and localized names.
Get Phone Call
Return detailed metadata, tags, and assigned-user information for one Callback24 phone call.
Get Phone Call Recording
Return the recording URL for one recorded phone call.
Get Service
Return one Callback24 service with opening hours, routing groups, and assigned users.
Get User
Return one company user by Callback24 user ID.
List Groups
Return all Callback24 routing groups with their service IDs and localized names.
List Phone Calls
Return one page of phone-call history, optionally filtered by type, date range, phone number, users, or services. Use limit with either page or offset to paginate; Callback24 does not document precedence, so do not combine page with a nonze
List Services
Return all Callback24 services with their nested groups, assigned users, and opening hours.
List Users
Return all company users visible to the connected Callback24 account.
Remove User from Service
destructive
Remove a Callback24 user's assignment from a service, optionally within a routing group.
Update Group
Update one or more localized names for a Callback24 routing group.
Update Phone Call
Update editable metadata for an existing phone call without changing its explicit cancellation or start/end status fields. Provide at least one editable field in addition to call_id.
Update Phone Call Status
Set a phone call's cancelled flag and/or recorded start and end times; this changes operational call state. Provide at least one of cancelled, call_start_time, or call_end_time.
Update Service
Change the website configured for an existing Callback24 service.
Update User
Update one or more profile or role fields for an existing Callback24 company user. Provide at least one of first_name, last_name, email, phone_number, or role.

Setup

Create or open a Switchy Project.
Open Integrations and connect Callback24.
Authorise through api_key. Switchy stores the connection against your org.
Everyone in the Project can now @-mention the Callback24 tools in chat.

What teammates see: by default, memories from Callback24 are scoped to the Project (PROJECT visibility) - you can mark any memory PRIVATE or share it ORG-wide.

Works well with

Top models

Compatibility data appears once enough Projects have used this MCP together with a given model.

How Switchy teams use it

Not enough Projects yet to publish anonymised usage stats (we require ≥ 50 Projects per week).

Starter prompts

Starter prompts for this model will land here soon.

More other MCPs

See all other MCPs →