Crisp
Crisp is a customer messaging platform for managing conversations, contacts, operators, helpdesk content, campaigns, and workspace settings.
Integration
- Vendor
- Crisp
- Category
- other
- Auth
- API_KEY
- Tools
- 12
- Composio slug
crisp
Tools
- Assign Conversation
Assign a conversation to one operator or explicitly remove its current operator assignment.
- Get Conversation
Get one conversation's status, assignment, inbox, visitor metadata, unread counts, and latest-message summary.
- Get People Profile
Get one customer profile by its Crisp people ID or exact email address.
- List Conversation Messages
Return a batch of messages from a conversation, optionally before, after, or around one millisecond timestamp.
- List Conversations
List or search workspace conversations with support-focused filters, one page at a time.
- List Inboxes
List configured Crisp inboxes and their operator/team membership, one page at a time.
- List Operators
List workspace operators and pending members with their IDs, roles, and current availability.
- List People Profiles
List or search customer profiles by text, creation date, and sort order, one page at a time.
- Move Conversation to Inbox
Move a conversation to a specific Crisp inbox, or remove its inbox categorization when inbox_id is null.
- Send Conversation Message
Send a visitor-visible text reply to an existing Crisp conversation immediately; this external communication is irreversible.
- Update Conversation Meta
Update support-relevant visitor details, subject, segments, or custom data on a conversation without replacing unspecified fields. Provide at least one field to update.
- Update Conversation State
Set a conversation to pending, unresolved, or resolved.
Setup
- Create or open a Switchy Project.
- Open Integrations and connect Crisp.
- Authorise through api_key. Switchy stores the connection against your org.
- Everyone in the Project can now @-mention the Crisp tools in chat.
What teammates see: by default, memories from Crisp are scoped to the Project (PROJECT visibility) - you can mark any memory PRIVATE or share it ORG-wide.
Works well with
Top models
Compatibility data appears once enough Projects have used this MCP together with a given model.