Kommunicate
Kommunicate is a customer support platform for managing conversations, users, messages, and agent assignments across human and AI support workflows.
Integration
- Vendor
- Kommunicate
- Category
- communication
- Auth
- API_KEY
- Tools
- 6
- Composio slug
kommunicate
Tools
- Change Conversation Assignee
Assign one Kommunicate conversation to a human agent, changing live routing. By default, this sends a user-visible notification that cannot be undone; it can also remove all AI agents when take_over_from_bot=true.
- Change Conversation Status
Change one Kommunicate conversation to open, closed, or spam. By default, this also sends a user-visible notification message, which cannot be undone; set send_notification=false to suppress it.
- Create Conversation
Create a persistent Kommunicate conversation with the specified members. This can create missing users, add account-default bots or assignees, and cannot be undone through this toolkit; provider business errors are treated as failures even
- Get User Details
Return details for one or more specified Kommunicate user IDs. Requires a non-empty user list and fails on provider business errors even when the HTTP response is successful.
- Send Message
Immediately send one plain-text message to a Kommunicate conversation as a specified user. This is a user-visible, irreversible side effect. Rich messages and attachments are not supported.
- Update User Details
Update selected profile fields for one explicitly identified non-agent Kommunicate user. This mutates persistent user data and fails on provider business errors even when the HTTP response is successful.
Setup
- Create or open a Switchy Project.
- Open Integrations and connect Kommunicate.
- Authorise through api_key. Switchy stores the connection against your org.
- Everyone in the Project can now @-mention the Kommunicate tools in chat.
What teammates see: by default, memories from Kommunicate are scoped to the Project (PROJECT visibility) - you can mark any memory PRIVATE or share it ORG-wide.
Works well with
Top models
Compatibility data appears once enough Projects have used this MCP together with a given model.